CONTEXT AND GOAL
Parents jump between sites to vet tutors
Tutors wrestle with manual calendars and slow payouts
School staff track progress in clunky spreadsheets
Goal: unite students, tutors, and schools in one clean interface so lessons get booked, taught, and tracked without friction
[ WHAT IS ITUTORS ]
iTutor is an online tutoring marketplace that lets parents and students, licensed tutors, and school administrators work together on one seamless platform.
Families can search, book, and pay for lessons in about a minute.
Tutors list their availability, teach online sessions, and receive money within a day.
Schools upload their student roster and follow live attendance and progress from a single dashboard.
In short, iTutor unites every role in the tutoring journey while bringing speed, trust, and clear data to each step
[ MY CONTRIBUTION ]
Finding and running tutoring sessions is messy. Parents cannot tell which tutors are truly qualified, tutors chase late payments and double check calendars by hand, and schools lack a clear view of each student’s progress. This scattered process wastes time, creates stress, and leaves many lessons unbooked.
UNIBOX / Multichannel chat inbox
IMPACT ON BUSINESS METRICS
Search-to-booking conversion jumped from 9 % to 18 %, doubling paid sessions.
Payout-related support tickets fell from 34 to 17 per month, cutting the load in half.
Average tutor payout time dropped from 10 days to under 24 hours, boosting retention and trust.
CRM CONTACTS / Imported CSV file of contacts
KEY TAKE AWAYS FROM PRODUCT BRIEF
Turn more searches into bookings. Our target was to double the number of parents who actually finish a booking after they search.
Pay tutors fast. Every tutor should see money in their bank account within three business days.
3 Make life easy for schools. Staff should be able to upload a single spreadsheet of students and view all class activity on one clear dashboard.
Giving an option for the user to changes the variable that need to be visible on pipeline card which makes it easy for the user.
PIPELINES / Custom pipelines
COMPETITOR ANALYSIS / Analysis
[ CONTACTS → RUN CAMPAIGNS, ADD TO PIPELINE, SEND EMAILS ]
User goal are to add a bunch of contacts to a sales pipeline, or to run a campaign for contacts belongs to a same location, or to send an email to bunch of contacts.
PIPELINES / Custom pipelines
[ WHAT I LEARNED FROM COMPETITOR ANALYSIS]
Lead with trust: show certified badges, recent reviews, and a clear “From $/hr” price on every tutor card to lift bookings.
Make booking fast: a live slot grid with free or taken states and a simple week scroller gets parents from search to pay in about 90 seconds.
Keep tutors by paying predictably: instant or next-day payouts with a visible “Funds arrive by…” time reduced support questions.
Serve schools better: roster upload, attendance heatmaps, and easy exports beat the CSV juggling most platforms still require.
Focus the catalog: lean into K-12 and test prep, keep “Message tutor” for reassurance, and track how often it leads to a booking.
[ WHAT I LEARNED FROM COMPETITOR ANALYSIS]
A single, role-aware platform unites parents, students, tutors, and schools , streamlining search, real-time booking, and fast payout in under 90 seconds.
Quality signals (certified badges, ratings, clear pricing) build trust, while live progress dashboards and exportable reports keep schools informed.
A cohesive, responsive design system ties it all together for a seamless experience on desktop and mobile.
[ COMPETITOR ANALYSIS ]
[ TOP LEARNINGS ]
[ GLIMPSE OF FINAL SCREENS ]
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
[ BREXA AND ITS USERS]
Small and midsize service businesses juggle half-a-dozen tools just to keep the customer conversation going. Leads slip through the cracks, reps drown in follow-ups, and revenue stalls.
[ WHAT"S BROKEN ? ]
Lost time: It still takes a full day sometimes longer for a hot lead to get a reply.
Scattered data: CRM, email, texts, and calendars live in separate apps, so no one sees the full story.
Manual grind: Teams spend a quarter of their week on copy-pasting tasks that could be automated.
[ OPPURTUNITY FOR BREXA ]
Shrink the lead-to-first-response window from 24 h to under 5 min.
Pair “always-on” AI workflows with human touch robots handle the routine, people jump in for nuance.
Keep the entire journey Capture → Nurture → Convert → Support—inside one seamless flow.
[ IMPACT ON BUSINESS METRICS ]
450M
Meetings daily.
50%
Increased Revenue
Growth.
[ REVENEW GROWTH ]
Enhanced personalization and user engagement open opportunities for premium feature upsells and cross-selling across different industry verticals.
[ GLIMPSE OF FINAL SCREENS ]
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
[ GLIMPSE OF FINAL SCREENS ]
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
[ GLIMPSE OF FINAL SCREENS ]
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
[ IMPACT ON BUSINESS METRICS ]
450M
Meetings daily.
50%
Increased Revenue
Growth.
[ REVENEW GROWTH ]
Enhanced personalization and user engagement open opportunities for premium feature upsells and cross-selling across different industry verticals.
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
[ GLIMPSE OF FINAL SCREENS ]
Sales, support, and operations teams keep jumping between tabs, chasing leads in email, WhatsApp, spreadsheets, and half-set-up automations. They lose context, hot leads go cold, and hours vanish into copy-paste work.
Custom Pipelines
[ Custom pipelines ], users can create their own custom pipelines according to their requirement
Integrate Chatbot
Businesses can integrate chatbot to their website to handle the interaction between their customers
Unibox
All the business to customer interactions happen here
Contacts
All-in-one growth platform bundling CRM, Custom pipelines, marketing automation, and AI chatbot.
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